FAQ

I've completed the signup form but haven’t received an account confirmation email to complete my signup
First, check your spam folder. Our account confirmation emails are sent via an automated system and can sometimes be stopped by some spam filters.  If i...
Wed, 9 Sep, 2020 at 4:02 PM
How do I invite team members to help me work on my Guidethroughs?
If you are on the Free or Startup plan, you will first need to upgrade your subscription to the Growth or Enterprise plan in order to add team members. ...
Thu, 23 Aug, 2018 at 12:29 PM
What Technology does Guidethrough use?
Guidethrough uses a mixture of technology for its front and backend infrastructure. The frontend uses Angular, Vue, and Node.js while the backed is hosted ...
Fri, 15 Mar, 2019 at 3:39 PM
Is Guidethrough secure?
Guidethrough does not collect any user-entered text or information within form fields in your application. Guidethrough's application and data are h...
Fri, 15 Mar, 2019 at 3:40 PM
How do I 'pin' my Guidethrough Developer extension onto my Chrome menu?
How to 'pin' Guidethrough Developer extension onto Chrome menu Pinning your Guidethrough Developer extension is a fast and convenient way to qui...
Tue, 15 Sep, 2020 at 1:15 PM