How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Guidethrough QuickStart Overview
How do I install the Guidethrough Developer Chrome Extension?
How do end users play my Guidethrough web app tours?
How to install the Guidethrough code snippet - for when you have access to your web app or website's HTML code
Installing the Guidethrough Player Chrome Extension to enable Guidethroughs to play for your end users
How to create a Guidethrough web tour
How to edit a Guidethrough Step
What are the Guidethrough Step Triggers?
How to create end user training guides using Guidethrough
Training Guides contain one or more "Screenshot not available" messages where there should be an image
How to publish Guidethroughs so that end users can access and play them.
Tips and Troubleshooting
Tip: How to activate and deactivate the Guidethrough Developer Chrome Extension
Tip: How to make the Guidethrough Developer Chrome Extension inactive
Does an end user of my web application or website need to install Guidethrough's Player Chrome browser extension?
I've completed the signup form but haven’t received an account confirmation email to complete my signup
How do I invite team members to help me work on my Guidethroughs?
What Technology does Guidethrough use?
Is Guidethrough secure?
How to customise Launchers
Using the Launcher
What are "Resources" in the Guidethrough Launcher?
How to add my logo to the Guidethrough Launcher that the end users will see?
How to change my Guidethrough Launcher background colour.
Help Desk Software