Tips and Troubleshooting

Tip: How to enable and disable the Guidethrough Developer Chrome Extension
If you have finished creating your Guidethroughs or are not yet ready to start developing them, then you can easily disable and then re-enable your Guidethr...
Wed, 9 Sep, 2020 at 3:45 PM
Tip: How to make the Guidethrough Developer Chrome Extension inactive
If you have finished using the Guidethrough Developer Chrome Extension for the moment, there are three options for making the extension inactive. You ca...
Mon, 7 Jan, 2019 at 9:47 PM
Does an end user of my web application or website need to install Guidethrough's Player Chrome browser extension?
No, so long as you can paste the Guidethrough code snippet into your web application or website's HTML your end users don't need to do anything. ...
Thu, 23 Aug, 2018 at 12:22 PM
Troubleshooting: I can't access or use my Guidethrough Developer Chrome Extension
If you can't see the Guidethrough Developer 'G' icon in your Chrome menu bar or if the minimised blue 'G' tab is not visible on the left...
Wed, 16 Sep, 2020 at 1:24 PM
Tip: When Guidethrough steps are created no step action (eg Click the..) or element name are captured.
There are advanced accessibility settings in Chrome that may affect Guidethrough's step action and element name text from capturing correctly when a Gui...
Thu, 3 Dec, 2020 at 12:43 PM