Guidethrough
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Knowledge base
General
Getting Started
6
Guidethrough QuickStart Overview
How do end users play my Guidethrough screen guidance?
How to install the Guidethrough Player code snippet - for when you have access to your web application or website's HTML code
Installing the Guidethrough Player Chrome Extension to enable Guidethroughs to play for your end users
How do I install the Guidethrough Developer Chrome Extension?
View all 6
Guidethroughs
3
How to create a Guidethrough (on-screen guidance)
How to edit a Guidethrough Step
What are the Guidethrough Step Triggers?
Training Guides
2
How to create end user training guides using Guidethrough
Training Guides contain one or more "Screenshot not available" messages where there should be an image
Publishing
1
How to publish Guidethroughs so that end users can access and play them.
Tips and Troubleshooting
5
Tip: How to enable and disable the Guidethrough Developer Chrome Extension
Tip: How to make the Guidethrough Developer Chrome Extension inactive
Does an end user of my web application or website need to install Guidethrough's Player Chrome browser extension?
Troubleshooting: I can't access or use my Guidethrough Developer Chrome Extension
Tip: When Guidethrough steps are created no step action (eg Click the..) or element name are captured.
FAQ
5
I've completed the signup form but haven’t received an account confirmation email to complete my signup
How do I invite team members to help me work on my Guidethroughs?
What Technology does Guidethrough use?
Is Guidethrough secure?
How do I 'pin' my Guidethrough Developer extension onto my Chrome menu?
Launchers
5
How to customise Launchers
Using the Launcher
What are "Resources" in the Guidethrough Launcher?
How to add my logo to the Guidethrough Launcher that the end users will see?
How to change my Guidethrough Launcher background colour.
Roles & Permissions
1
What permissions does my Guidethrough role have?
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